Shipping & Delivery
Shipping & Delivery
We ship worldwide so you can enjoy Auréa wherever you are. Here's everything you need to know.
Shipping Rates
| Destination | Standard | Express | Free shipping over |
|---|---|---|---|
| United States | $4.99 · 7–12 days | $12.99 · 3–5 days | $50 |
| Europe | €5.99 · 7–15 days | €14.99 · 4–7 days | €60 |
| Rest of the world | $8.99 · 10–20 days | $19.99 · 5–10 days | $75 |
Rates are calculated automatically at checkout based on your delivery address.
Order Processing
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with tracking as soon as your package leaves our facility.
Delivery Times
Estimated delivery times are calculated from the moment your order ships. Please note that international shipments may experience delays due to customs clearance — these are outside of our control.
Tracking Your Order
Every order ships with a tracking number, delivered to your email and viewable in your account. For more details visit our Track Your Order page.
Customs & Duties
International orders may be subject to import duties and taxes imposed by your local customs authority. These charges are the responsibility of the recipient and are not included in our shipping fees.
Lost or Damaged Packages
If your package arrives damaged or doesn't arrive within the estimated window, please contact us at hello@aurea.com within 30 days of the original shipment date and we'll make it right.